Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
I applied in-person. The process took 1 day. I interviewed at Sephora (Aurora, CO) in Nov 2012
Interview
It was very quick as I was hired on as a last minute Holiday worker. Brought my application, resume, and hand written cover letter and received a call less than a week later to come in the next day for an interview. The hiring manager and another lead interviewed me briefly (about 45 minutes) and offered me the position and I accepted. I came in the next day to shadow a manager for 5 hours, that was about it for my training.
Interview questions [1]
Question 1
"What would you do if a client walked in right now and asked you to find her the best mascara?"
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.