River Island Sales Advisor Operations interview questions

There were 8 candidates in total. We were taken into a meeting room and introduced to 3 managers of the store we were applying to. They went over River Islands ways of working ( WOW Factor ) and told us a little about themselves. We then had to go round the table and say our name, current profession, previous employment, what we like doing in our spare time and the best customer service we have ever received. We then were split into groups of 4 and had to discuss amongst ourselves with a manager listening why we wanted to work for River Island. We then had to role play with one of us being the advisor and the other playing a customer. Whoever was the advisor had to make sure they were up selling and encouraging the customer to try on extras with the outfit to increase their chances of the customer purchasing other things than what they were in for originally. The interview was extremely easy and very laid back, No one to ones which I found quite strange. I only attended the interview yesterday and they told me I will hear back tomorrow, I'm feeling quite confident and feel I came across well. The key is being bubbly and outgoing.

I apply online and they send me email that Im successful to next level - interview. I have to book a slot for interview.the interview was 2 hours.on group int we have 3 questions why you want to wotk for RI? Customer service. After that 1:1 int ask you for privious experience, how your friends decribe you, have you got pre-booked holidays in next 6 months.dont be shy, whrn you can talk at group int because its important.give example.