I applied in-person. I interviewed at River Island in Apr 2019
Interview
General questions regarding why river island, availability etc. Asked about pre booked holiday and they seemed flexible daily hours. Then had to choose an outfit based on scenario. So overall, pretty easy relaxed interview.
I applied through an employee referral. I interviewed at River Island (Milton Keynes, England) in Oct 2019
Interview
Very easy, was a group interview, normal questions like what makes customer service and a bit about you. We were then given a situation like “woman going to wedding” and were asked to get an outfit from the store and explain why we chose it from accessories to shoes etc.
Interview questions [1]
Question 1
Describe a time when you have been offered bad customer service and what would you have done?
was really simple, manager was really friendly and the whole team were open. Was more of a meeting than an interview where we just discussed our favourite products and ways in which to upsell.