I filled in a form with my details online after clicking Apply. There were no details on the interview process and I didn't know what to expect.
After a few minutes I received a text to click a link at myinterview app. It was going to be a one way video interview.
They want their employees to offer great customer service, care about the customer and go the extra mile for them. But, River Island treats the candidates like zero numbers with one way interviews and the worst of it is that they don't even have the courtesy to say in advance what is the interview process like.