I applied online. The process took 2 weeks. I interviewed at River Island in Aug 2015
Interview
I applied online then about 2 weeks later they emailed me saying they wanted to meet me. The interview was short and was 1-1. The questions were basic retail ones, it's important to know about the company and what kind of clothes they sell.
Interview questions [1]
Question 1
Why do you want to work here over other well known clothes store
I applied in-person. The process took 2 weeks. I interviewed at River Island (Wolverhampton, Inglaterra) in Oct 2015
Interview
I applied for the job in store and about a week or two later I got a call asking to come in at 6pm on a Friday after the store was closed for the recruitment evening. When I got there we sat in the shoe department and waited for the last person to arrive.
We started off by being told what WOW points are, what it takes to work at River Island and got introduced to the team members. We then did Ice breakers, talked about who we were, what our names were, our interests & just whatever we wanted really. After we'd done that we were paired off with the person sat across from us and asked to do a role play where one of us was the buyer and the other was the seller. We did this exercise and it seemed like the team doing the interview didn't really observe us and just sat chatting to each other. After that was done we just sat back down and they asked us what we did, I tried my best to sell my self. Make sure you mention the fact that you tried to up sell. That was one of things they wanted us to do.
The interview was done after that and we were just able to ask questions. We were told about the hours we would be doing, when the job would start, the availability for jobs after the Christmas period, how many positions were going, the discount and the amount we get for uniforms and so on.
It was a good and fun interview, very relaxed. We didn't do much and I'm just worried how they're going to assess us as nothing really went on. I find out how I did on Monday so I'll update it then :)
I applied online. The process took 1 week. I interviewed at River Island (Londres, Inglaterra) in Oct 2015
Interview
Applied online, received an email the next day asking to attend a (so called) "Recruitment Event" (fancy name for a terribly run group interview)
1) Introduce yourself to the group - Name, what you do, experience, interesting fact about yourself
2) Put into groups of 4 and asked to discuss and write down why you want to work for river island and what you think you could bring to the store
3) Refer your answers back to whole group
4) In the same groups again, given a celebrity and asked to choose a outfit for them - might be given a specific event, price range etc. For example, Zayn Malik, concert, within £500 all together.
5) Refer your outfits back to whole group and why you chose each item.
Finished.
****Side note: I can't speak for all River Island stores, but this interview at the Brent Cross one was crap and poorly run.
The group of about 15 of us were stuck in a dirty small hot staff locker room with staff coming in and out to collect/put away there belongings in-between the interview.
Interviewer's were so unprofessional, the so-called "deputy manager" (Brent Cross doesn't even have a manager at the moment) was unprofessional. The other girl who was helping her spent most time talking to other staff. Just a complete mess.
They even openly talked about staff complaining that they had to work 6 hours straight without a break (River Island stores are notorious for doing this; most employees complain about that), along with the bad pay, for all of us interviewee's to hear.
After every "activity", the two interviewers were umm'ing and errr'ing about what to do next, like they didn't even know how to run an interview.
It was so bad that I had to decline my offer.
To be brutally honest, it's incredibly easy to a get a job at River Island, they're always losing staff so would take anyone. All you really have to do is look and dress attractively, be confident, and be available for the hours they want. They barely paid attention to answers given, and the interviewee's were early 20's themselves, they hardly cared. They just wanted to hire the most attractive, well-dressed girls and guys.
Interview questions [1]
Question 1
Why do you want to work for river island?
What do you think you could bring to the store?
(there were only two real questions. How do you expect to learn anything about someone based on two questions?!)