The interview process was all video artificial intelligence. Very odd. If you are applying for a customer-facing role would it not be deemed more suitable to have an interpersonal interview with a human being?
I interviewed at River Island (Llantrisant, Rhondda Cynon Taff, Wales)
Interview
Quick interview, only a handful of questions. Ensure you research the company as they asked questions on what I knew about them. Wear smart, formal clothing. Be able to explain why you applied for the role and how you are suitable.
I applied online. The process took 2 weeks. I interviewed at River Island (Huddersfield, Inglaterra) in Sep 2022
Interview
Relaxed chat with the store manager in store. Had some time to pick out an outfit first and pretty much sell it to the manager like you would a customer, explain why you've picked what you've picked, just to show you're able to talk to customers I guess not a fashion expert! Asked about times I've dealt with difficult customers/situations, what good customer service looks like etc. Under 45 minutes and heard back by the end of the week!
Interview questions [1]
Question 1
Describe a time / how you would deal with a difficult customer to reach a solution.