I applied online. The process took 5 days. I interviewed at River Island (Londres, Inglaterra) in Dec 2017
Interview
very simple and straight forward. more than likely group interview based unless applying for a management position. first was interviewed via telephone where I was asked basic questions about the skills I have. I was successful and had been invited to a group interview with 10/15 other candidates. In that interview I got asked many questions to do with customer service and knowledge of river island. the more you know and understand about customer service the easier your interview will be.
Interview questions [1]
Question 1
Why do you want to work for river island?
What do you know about river island?
What clothing does river island sell?
What would you say is good customer service?
What is an example of bad customer service?
why is it important to engage customers?
I applied online. The process took 2 weeks. I interviewed at River Island (Leeds, England) in Nov 2017
Interview
Group interview first, introduces yourself to the group. Then you have to work as a team to pick outfits for a certain type of customers, and explain why you chosen these clothes.
Interview questions [1]
Question 1
Tell me three facts about yourself, and one of it needs to be fake
I applied online. The process took 2 weeks. I interviewed at River Island (Bristol, Inglaterra) in Nov 2017
Interview
I applied online and got a email the next week inviting me to an interview. It was a group interview which i was unaware of and it took place in the staff kitchen, this was very crowded as there wasn't enough chairs or space. After that got sorted we did the interview and they said we will email you if you haven't got a job and we can give you feedback and if you have we will call you tomorrow afternoon and i never heard anything back.
They were going to get us to chose a celebrity and go chose an outfit for that chosen celebrity and do a role play activity yet they recently had a stock delivery. So every table got an item of clothing and we had to come up with an outfit that would go well with it and try and sell it to one another in front of everyone.