I applied online. The process took 1 week. I interviewed at River Island (Birmingham, Inglaterra) in May 2019
Interview
Online until face to face interview.
The email confirming my interview stated that I had to bring proof of right to work in the UK otherwise I would not be interviewed. It also said that it should last no longer than 2 hours and that I should familiarise myself with what they had in store.
When I arrived the staff didn't know there was an interview that day so I waited for about 15 minutes to be seen. This was alright, I just thought that there was an issue with the online communication.
However whole interview was 15 mins and awkward to be honest. The interviewer asked me questions from a sheet of paper and wrote my answers down, it just felt very detached and rushed. After that it was done. I personally did not perform well in the interview but the lack of interest was kind of awkward.
They never asked to see my proof of right to work in the UK which made me think that they didn't intend to hire me anyway.
I applied online. I interviewed at River Island (Birmingham, Inglaterra) in Mar 2026
Interview
Group interview of around 15. First task was saying your name a bit about you out loud, just general information it seems like name age what you do. Then the second task was writing down good customer service and bad customer service in your little group and reading it out to the group. During this, they are checking to see what you say, but try not to talk over anyone but definitely stand out. The second task was getting clothes from the shop floor presenting your outfit and explaining your choice. I don’t believe they cared too much about your previous experience but rather your personality.
Interview questions [1]
Question 1
1. Introduce yourself
2. What’s is good/bad customer service
3. Go to the shop floor and pick out an outfit and present your choice
Fine, questions not always relevant but seems like a personality test I suppose. Nice enough interview in general. Quite quick interview, didn’t end up getting the job though , oh well
I interviewed at River Island (Kilmarnock, Escocia)
Interview
Interviewer was very nice and created a relaxed atmosphere. Questions weren't vague and helpful to help me along with the answers. Staff seemed friendly and i look forward to my position here.
