I applied in-person. The process took 1 week. I interviewed at River Island (Stirling, Escocia) in May 2017
Interview
I seen advert on shop window , took application and returned it the same day (Friday) on the Monday I got a call asking me to call in the shop the Thursday afternoon ( Stirling,Scotland). I've just left now and it was a breeze. I literally spent days looking for advice especially on what to wear! I usually wear very formal to interviews but after looking on web everyone was advising casual so I went with it , i wore white adidas all stars (new so clean) denim skinny jeans from h n m & a river island pink/salmon Bardot too which o had bought the day I did the application so was still in store as "just arrived" also added a chocker and bag from RI. Only because I already had them ( go in store and look at what other staff wearing) nothing too formal I would advice. My interview was a one to pne which surprised me as from what I read i expected group/ when I got there and introduced myself she asked me to pick any full outfit from store . I went for black and white striped flare trouser with black crop top a detailed small clutch with matching small heel and studs , she asked to explain it I said I would wear for dinner and cocktails with friends or boyfriends also not to much for family event etc ,didn't choose much neck wear as accessories already was bold. I also said how I'd wear the items for more casual wear I.e with blazer etc. Definitely pick shoes and bag and appropriate jewellery;)
DONT PANIC LIKE I HAVE DONE ALL WEEK JUST RELAX AND BESELF. I'm a chatty person anyway so when it come to the questions she was like you covered that covered that hahaha I will know if I get it next week
I applied online. I interviewed at River Island (Birmingham, Inglaterra) in Mar 2026
Interview
Group interview of around 15. First task was saying your name a bit about you out loud, just general information it seems like name age what you do. Then the second task was writing down good customer service and bad customer service in your little group and reading it out to the group. During this, they are checking to see what you say, but try not to talk over anyone but definitely stand out. The second task was getting clothes from the shop floor presenting your outfit and explaining your choice. I don’t believe they cared too much about your previous experience but rather your personality.
Interview questions [1]
Question 1
1. Introduce yourself
2. What’s is good/bad customer service
3. Go to the shop floor and pick out an outfit and present your choice
Fine, questions not always relevant but seems like a personality test I suppose. Nice enough interview in general. Quite quick interview, didn’t end up getting the job though , oh well
I interviewed at River Island (Kilmarnock, Escocia)
Interview
Interviewer was very nice and created a relaxed atmosphere. Questions weren't vague and helpful to help me along with the answers. Staff seemed friendly and i look forward to my position here.