Basic interview: group of 20 people seated in rows inside the staff room. We were all asked to introduce ourselves and why we decided to wear our chosen outfit. Then we got into smaller groups and had to carry out a role play of the right and wrongs of customer service. Manager had then taken down our availability details and contact info to get in touch if we got the job. Four days later I got a call and found I got the job however it wasn't the hours I had applied for originally.
I interviewed at River Island (Edimburgo, Escocia)
Interview
Pretty simple, wanted to know about availability, any previous experience within the retail industry and what about the company I knew about. Had some basic experience questions that the star technique comes in handy for!
Interview questions [1]
Question 1
Why River Island, and what about the company aligned with my own interests and values.
I interviewed at River Island (Birmingham, Inglaterra)
Interview
group interview with the commercial manager, this was quite an easy interview. they want to know how you deal with scenario based questions and how confident you can deliver the service.
Interview questions [1]
Question 1
they give you a task on how to dress for a certain event, you pick out outfits from the shop floor, describe why you chose those specific outfits.
they look for confidence when you speak.
I applied online. I interviewed at River Island in Jun 2026
Interview
My interview was done online with an ai bot who asks you questions. I answered them but I don’t think the questions are the same for everyone. But I did my best and in my opinion interviews online is better than face to face.
