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      Ritz-Carlton

      Part of Marriott International

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      Related searches: Ritz-Carlton reviews | Ritz-Carlton jobs | Ritz-Carlton salaries | Ritz-Carlton benefits
      Ritz-Carlton interviewsRitz-Carlton PT Guest Service Agent interviewsRitz-Carlton interview


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      PT Guest Service Agent Interview

      Jan 3, 2016
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Ritz-Carlton (Toronto, ON) in Dec 2015

      Interview

      I received a call on a Sunday and was asked to come in for an interview the following day. The manager I met with was very nice and had great energy which made the interview a little bit less tense. I arrived at the hotel 10 min prior the discussed time of interview, went up to the front desk to say I was there for an interview and a few minutes later the Front Office Manager came out and met me. The interview took place in his office which was located in the back office behind the front desk

      Interview questions [1]

      Question 1

      I was asked the basic questions regarding past experiences: best customer service, how I dealt with unhappy clients etc. The interview went well and I even received positive feedback but an internal candidate was chosen for the position.
      Answer question