do not hire MBA degrees for CSR positions. The interview was great and made it to final round however my degrees was the drawback for me Went thru 3 interview rounds
I applied online. The process took 5 days. I interviewed at Randstad US (Baltimore, MD) in Aug 2021
Interview
The interview process was by phone, I took a online assessment and passed. It was pretty easy. Just basic customer care questions, how do you handle a irate customer. How do you greet customers when they call. Things like that. I enjoyed working for them and would do so again.
I applied online. I interviewed at Randstad US in May 2022
Interview
One phone interview and two video interviews with recruiter, branch manager and VP. Recruiter was very knowledgeable and asked what I needed and was looking for. Asked what experience I had, the location I was needing to work at.
Interview questions [1]
Question 1
What pay are you expecting? What hours are you looking for?