Ramp Customer Success Manager (CSM) interview questions

The interview process went exactly as portrayed in the initial call with a recruiter, both in terms of steps in the process and the timeline for those steps. Communication was clear and extremely timely. The second interview was a simulated kickoff call with a new Ramp customer. I was asked to lead the call and prepare a deck using materials they sent ahead of time. There was also a written portion of the interview that I was asked to send ahead of time. Everyone was extremely professional, very prompt, and easy to work with.