I applied online. The process took 6 weeks. I interviewed at RH (Austin, TX) in Feb 2023
Interview
Initially, a phone screening was scheduled and it was pretty much an intro to the company culture/ values and plans for growth which I felt really resonated with me. They wouldn’t discuss pay yet readily acknowledged my passion and prior experience which led to more calls with others on the leadership team in the weeks that followed. I was quite happy with their accommodations, meeting via zoom since I had not yet lived in-state! However, their timelines and the position(S) offered to me meaningfully changed as a result of an internal candidate also looking to relocate. I'd say this is when the candidate and interview process drastically changed - for the worse. I was told to expect an offer… However, they became mostly unresponsive and unprofessional (communicating via text message)..clearly prioritizing the current employee experience while degrading my own. After 5+ weeks of waiting to know whether both positions they considered me for were still on the table, they got budget for their internal transfer and neither position was extended to me.
I applied through a recruiter. I interviewed at RH (Cincinnati, OH) in Apr 2023
Interview
I was approached by a recruiter from RH on LinkedIn. She had viewed my work history and thought I’d be a good fit for an opportunity in my location. I met with her via zoom. The conversation went so well. We talked about the differences between design and customer engagement and the need to do both. We walked though my background and education. At the end of the conversation she expressed how much she enjoyed speaking with me and that she wanted me to take the next step by interviewing with the store manager. Later that week I did just that. I showed up in person and talked to the manager for an hour. At the end of that hour I was told that my hair and nails did not meet the guidelines of the company. That they require natural colored hair and nails for their employees so that clients can focus on the work and not the employee. This was incredibly disappointing. Especially since my LinkedIn profile picture clearly shows my very large purple hair. When I brought that to the store managers attention she admitted that they had seen the photo and it was an area of concern. I informed her that the job would work for me. The entire experience was a waste of time. The policy, although legal, is a micro aggression at its finest.