I submitted my resume on line. When I didn't hear anything, I walked my resume into the store. The store manager was unavailable. I called to see if my resume had been looked at. There was some rustling around of paper followed by a pause (while reading) and then an, "OH! yes it's right here." The assistant manager and I talked briefly on the phone and set up a time for an interview. I came and interviewed with the store manager for about an hour and a half. Much of the interview was spent on the company's "Core Values." I then had a brief interview a week later with the assistant manager, which felt really like a formality and was offered the job at that interview.