I applied in-person. The process took 1 day. I interviewed at RH (Century City, CA) in Sep 2008
Interview
Just asked you basic customer service related questions. Specified I had experience in visual merchandising which is huge with this company. Need to be willing to teach and direct others.
Interview questions [2]
Question 1
When have you fixed a negative customer experience?
I enjoyed speaking with several managers during my interview process. Most were kind and helpful. However, I was put through seven interviews and then had to reach out to find out they “went a different direction”. Each interview was on average an hour, two of which were in person. They were very quick to get in touch with me when I first applied and schedule all subsequent interviews. I found it odd that no one bothered reaching back out for two weeks after the last one to let me know they had decided against me. This is especially concerning due to the fact that one of their core values is that they “act fast”. As much as I appreciated their values list (whatever it’s called - they quote it constantly during every interview), it did seem a bit cultish like other people have mentioned. Very corporate world I could see some people doing well, and if you like that environment. It honestly sounded like I dodged a bullet because several managers said it was life consuming.
Months long process, I got the job but didn't stay. Should have taken all the warnings from past employees on this site more seriously. SM was great but culture in general not something I could be a part of
I applied through a recruiter. The process took 1+ week. I interviewed at RH in Aug 2022
Interview
Strange Interview! The interviewers were kind but the interview was unorthodox. They asked questions about my hobbies, my upbringing and my life in ways that felt uncomfortable and inappropriate. When I appeared uncomfortable answering their questions, their tone changed.
Interview questions [1]
Question 1
Shockingly; “What happened in your life to help you become resilient?”