I applied through a staffing agency. The process took 2 days. I interviewed at RAC (Stretford, North West England, England) in Dec 2014
Interview
Group interview with temp agency. This included a brief test using a map to see if you knew a few major motorways and cities. Second interview with RAC manager included short role play on phone. He got someone to pretend to be a disgruntled customer who had been waiting a long time.
I applied online. The process took 1 week. I interviewed at RAC (Walsall, Inglaterra)
Interview
Group interview on call centre floor including hot air balloon scenario and team games. Then a short one to one interview looking at any previous call centre experience and career goals
Interview questions [1]
Question 1
Who would you choose to represent you in a hot air balloon situation?
I applied online. I interviewed at RAC (Birmingham, Inglaterra) in Jan 2019
Interview
introduce yourself first in the assessment centre. i was first invited to an assessment centre with other candidates, then we were required to complete a group task and also provide feedback.
Interview questions [1]
Question 1
competency based interview questions were provided