I applied online. The process took 4 weeks. I interviewed at Publix in Aug 2015
Interview
It was very short. Basic questions. Informal. Friendly discussion with the assistant customer service manager. I made sure to show up early with resumes. It was more of a get to know session than an interview. Questions included: what is premier customer service? Tell me a little about yourself. How would you deal with an angry customer service?
I applied in-person. The process took 1 day. I interviewed at Publix
Interview
You apply in store at a kiosk and once you submit your application the hiring manager will review it and call you back for an interview if they want to hire you. If you're called back for the interview you're already hired. However, getting a call back is so hard. To have the manager take notice of you you have to go into the store after you apply and ask to speak to the manager to introduce yourself. They want to see initiative and they want to weed out the shy people.
Interview questions [1]
Question 1
Why do you want to work for Publix? How do you spend your free time? What are you going to school for?
I applied online. I interviewed at Publix (Miami, FL) in Nov 2011
Interview
Very easy. Ask questions such as what would you do with a angry customer and what does customer service mean to you. was called back in 2 to 3 days. went to training for a week, and started that following Monday. overall quick process.