PayPal Customer Service Representative interview questions

It went smoothly, they very very friendly and polite. I had a network issue in between but the interviewer waited for me and made sure everything is good, even though I missed some answers she gave me the explanation on how things work

Competence based interview. Based on previous examples and experiences, in order to make sure skills are meet and candidate has what is necessary to have the job done. Relevant to demonstrate that have knowledge of company’s vision and values as the recruiter will check that too.