I applied online. I interviewed at Paddy Power Betfair (Dublín, Dublín) in Sep 2018
Interview
Group exercise followed by one to one interview, basic questions , a time you went above & beyond, a time you showed good customer service, why you want this role etc
Interview questions [1]
Question 1
Example of a time you showed good customer service?
Area manager is rude, process is longer than it needs to be. Working in a bookies is not rocket science yet they treat it as though it is. Wouldn't recommend.
I applied online. I interviewed at Paddy Power Betfair (Camden Town, England) in Mar 2023
Interview
Approximately 30 situational questions on online test, virtual interview with a member of HR (use STAR method to answer questions), informal chat with store manager to talk more about yourself so that they can see whether you’d be a good fit in their team.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer, and how did you deal with the situation?
I applied online. I interviewed at Paddy Power Betfair (Killarney) in Jan 2023
Interview
Interview through Zoom . Relaxed and informative . Time flew , I didn't realise the time spent on the interview . I got good feedback and offer within an hour of finishing .
Interview questions [1]
Question 1
What was one of your best experiences of using communication to resolve an issue with someone successfully ?