I applied through college or university. The process took 4 weeks. I interviewed at Oracle (New York, NY) in May 2019
Interview
Screening call with HR. Zoom call with the Head of the program. Two-day interview via Zoom with different team members. And then I was told 2 weeks after on an offer.
Interview process was typical 3-4 interviews. There was two managers hiring at once so they did a panel type interview. The recruiter was very on top of getting back to me on how the process is going and what went well.
I applied online. The process took 3 weeks. I interviewed at Oracle (San Diego, CA)
Interview
I'd say it was a standard interview. You have to know your stuff (and obviously demonstrate necessary service representative skills) to get hired. Friendly interviewers. I ended up taking another job though.
Interview questions [1]
Question 1
How much experience do you have as a service representative