The interview process to place in a room filled with other candidates applying for positions. The Account Managers select which candidate they think would be the best fit. If you did not speak up in the interview chances are you did not get a job offer. Account Managers ask a wide variety of questions about customer service. After the interview if they like you, then you will go to a clinic and take a drug test. A couple days later after results come in then you will get a call but only if they gave you an offer after the interview.