I applied online. The process took 1 day. I interviewed at Old Navy in Mar 2012
Interview
(Note: Interview was yesterday morning, but I'm pretty sure I'm not getting the job)
I read the other posts here and felt pretty confident before getting to the interview. I'd say it lasted about half an hour. All of the interviews were conducted on the sales floor, and I was taken into the Children's section. The interviewer asked me about myself first; whether I consider myself a "successful" person, etc. I didn't want to digress at any point, so I just said the most relevant things to the Logistics Associate position. I said I was neat and brought up the whole "good attention to detail" thing. So, she asked me how many mistakes I could notice in the product displays around us and then asked me what I would start working on if I was thrown into that section without any instructions and how I would manage if there were clients. I felt kind of trapped, because I didn't want to insinuate that their employees weren't doing a good job, but, whatever...I guess that's why they're interviewing in the first place. She asked me about working in groups, most recent work experience, about my personal style (for which I gave a terrible answer), what I thought the trends would be next season (study the website, guys!!!), who I thought their biggest competitors are... One of the first questions was actually their date of establishment. I do not how I got that right...(1994). I got asked about best and worst customer experiences, and I went blank for a moment. The hardest part was at the end, when she handed me an Old Navy Card brochure and left me alone for a while to study it. Then I had to "sell" it to her, pretending that we were at the cash register. I really sucked at it. So nervous.
Anyways...I'm surprised at how many questions there actually were. I recommend that you over-prepare, and think of customer experience stories, describing your personal style and inform yourself about the store. I already knew this and my interviewer told me this herself as well, but you should know that Gap and Banana Republic belong to the same chain as Old Navy, as well as the online stores Piperlime and Athleta, so DON'T mention Gap as one of ON's competitors!
Good luck!
The process took 3 days. I interviewed at Old Navy (Eugene, OR) in Nov 2009
Interview
I applied at a job fair and was called in for a 1:1 interview, met with the logistics manager and was asked the usual interview questions plus more logistics focused ones such as can you lift 50 lbs? do you mind getting dirty? are you ok with coming in at 5am? that sort of questioning. there was no test, just basically summed you up and offered you the position on the spot.
I applied online. The process took 2 weeks. I interviewed at Old Navy (Saugus, MA) in Aug 2011
Interview
I applied online. The online part asked you questions about yourself and some questions related to the job. Like they'd show a picture of one section of the store, and ask you what's wrong with this picture. Anyway, I was called for an interview around the next day or two.
The first interview was pretty short. The interviewer is very outgoing, and she made me feel comfortable. She was around 25 years old or something. I told her I can't work early mornings so she switched me from logistics associate to sales associate. After five minutes of answering questions, I had to go out and pretend I was a sales associate. I just simply had to approach customers and kindly ask them if they need help with anything. She mentions how they usually go straight to the interview, but because of a recent loss of a co-worker, the store manager was really busy. So, I was scheduled for a second interview on Saturday.
I come in Saturday to find out that something happened about an hour ago before I came in, so I had to reschedule for another day.
I don't get scheduled till the second Monday following that Saturday. (I think I had a clue I didn't get the job because it wasn't the store manager I was supposed to be interviewed with.) It was another girl probably around the other girl's age. She was more apathetic, though. She basically just reviewed my last interview, and it was done in like three minutes. She said they will call in a couple of days. I call Thursday and find out I didn't get the job.