I applied in-person. The process took 4 months. I interviewed at Old Navy (Bellevue, WA) in Aug 2012
Interview
When I applied, despite my previous customer service experience, they took about 4 months to call me for an interview. Once interviewed, I was hired within a few days. The interview was pretty relaxed and the questions didn't put me too much"on the spot".
Interview questions [1]
Question 1
I was asked about certain style's, which isn't a problem for me, but might catch some people off guard.
I applied online. The process took 4 weeks. I interviewed at Old Navy (Troy, MI) in Jun 2013
Interview
Got called in for an interview 2 weeks after I applied online. I showed up and I was interviewed with 4 other people. Truthfully, I cannot stand group interviews, simply because whoever spoke up first was out in the clear and the other 4 of us had to scramble to make us stand out. I got called 2 weeks later and was offered the job, but I declined.