It is pretty smooth, it required a lot of customer service experience but overall pretty easy and they were very friendly. They were fast about the hiring process as well.
Mostly a behavioral test to see how you would react in certain scenarios, what aspects of the business you find the most emphasis in, and how you would go about time management.
I applied through other source. The process took 3 days. I interviewed at Old Navy (Willow Grove, PA) in Aug 2023
Interview
I met two manages inside and we had a very casual interview on the sales floor. They asked me about why I applied, what interests me about retail, they asked about my customer service skills, and why good customer service is important.