I applied online. The process took 1 week. I interviewed at NEXT (Londres, Inglaterra) in Jul 2017
Interview
Quick online behaviour survey, to see how you cope with interaction and certain situations. Phone interview later to confirm start date
what will you bring to the role, how do you deal with x customer.
Interview questions [1]
Question 1
How would you tell a customer an item is out of stock?
I applied online. The process took 1 week. I interviewed at NEXT (Orpington, England) in Sep 2020
Interview
Interview was fairly easy and was first over the phone. If you pass that then they will invite you over to the store and watch how you interact with customers. Nothing to worry about or be nervous of.
Interview questions [1]
Question 1
What customer service experience do you have?
What is it about next that you like?
How do you think the pandemic has effected retail and customer interactions?
The interview process involved an online interactive test followed by an in house interview and on the shop floor experience where you were able to interact with customers and carry out simple task. Following this, an offer was given if successful
Interview questions [1]
Question 1
Do you have any prior experience as a Sales associate,
Give an example of when you worked well in a team