I applied online by completing a short form which included personal details and my availability. I was shortlisted the following day, before receiving an email about a fortnight later to say my application was not being taken any further. However, I then received a phone call from the store where I had a telephone interview. This consisted of four questions covering areas such as customers service. This job was temporary, but I originally applied for a permanent vacancy, so they must have kept my details from my previous application. At the end of the telephone interview I was invited to a team assessment the following week, where I had a short informal conversation before going on the shop floor, where I had to go on front service, interact with customers and put stock out. It is really important to show confidence in smiling and greeting customers at this time, and having some knowledge about the store might be useful too (in case customers ask you were a certain department is, for example). After the team assessment I was asked to wait in the staff room; about 15 minutes later I was called back into the office where I was offered a job on the spot.