I applied online. The process took 1 week. I interviewed at NEXT (Londres, Inglaterra) in Feb 2016
Interview
The interview process was very simple and pleasant. I received a phone call two days after applying online and was asked a few straight-forward questions about my personality and things I'm passionate about. I was then offered to come into the store for an assessment. The manager was lovely, explained everything and made me feel very welcome. After a short health and safety briefing, I was introduced to two sales assistants who gave me some training on shoes, fitting rooms and tills. Both were really nice and it felt very informal. I spent around 45 minutes on the sales floor. The manager then went to get some feedback on my performance from the assistants who trained me on how I interacted with customers, whether I was chatty, polite etc. and afterwards told me I'd got the job! I was even given £10 towards travel expenses and a £10 gift card. Overall a really nice interview experience.
Interview questions [4]
Question 1
What qualities do you think a customer assistant should have? What can you bring to the store?
They will show you the store and give you tasks on how to help customers, displaying competencies in customer service, this depends on deparments because if you work in another department, they will make you tag or fold clothes.
Applied online, did an online assessment, then a video interview. After that they made me come into the store and put an outfit together (for a wedding guest I believe) in 30 minutes. You pick out the outfit, jewellery, makeup, shoes, other accessories etc.
Easy interview on the phone then in store trial where i had to help customers and tidy the shop floor. The process was quick and easy and I was offered the job on the spot
