I applied online. The process took 2 weeks. I interviewed at NEXT (Newcastle upon Tyne, England) in Jan 2022
Interview
Interview process was quick and efficient. The staff was very inviting when doing the interviewing process and I was made to feel very comfortable. The decision of my interview was quick and they got back to be within the next 2 days
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
I applied online. The process took 3 weeks. I interviewed at NEXT (Havant, England) in Apr 2026
Interview
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
