Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      NEXT

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: NEXT reviews | NEXT jobs | NEXT salaries | NEXT benefits
      NEXT interviewsNEXT Customer Advisor interviewsNEXT interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Advisor Interview

      Feb 20, 2023
      Anonymous Interview Candidate
      Leicester, Inglaterra

      Other Customer Advisor Interview Reviews for NEXT

      Customer Advisor Interview

      Nov 19, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at NEXT (Leicester, Inglaterra) in Jan 2023

      Interview

      Video phone call and face to face meeting. Firstly , I introduced my self with a couple sentences .After that We did mock phone call and chat. It was good

      Interview questions [1]

      Question 1

      Mock test as a Customer Adviser
      Answer question

      I applied online. I interviewed at NEXT

      Interview

      Customer experience comes when consumers perceive their interactions with a brand to be memorable, special, enjoyable, or worthwhile. The store owner who remembers — and appreciates — repeat customers. Staff are lovely and welcoming to everyone

      Interview questions [1]

      Question 1

      Theoretical questions, what you do in your spare time
      Answer question

      Customer Advisor Interview

      Nov 27, 2021
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at NEXT in Nov 2021

      Interview

      Completed an online questionnaire then got an email saying I had been shortlisted. The next day, I received a call and was asked basic questions such as when I could start, what my skills were etc. This was a very informal conversation and lasted less than 10 minutes, at the end of which I was invited in store for an assessment. The in-store assessment consisted of me being on the shop floor and just organising sections. I was also asked to pick out an outfit for an occasion. This lasted around 30 minutes. When doing this, they're looking to see how you behave around customers, so be sure to greet any customers you see. In the end, I was offered an xmas temp job instead of the permanent role I applied for, so I declined it and found a job elsewhere (which pays higher than minimum wage!!) The interview process was informal and the staff were friendly, but I found the concept of making applicants work for free under the guise of an 'assessment' rather odd considering this was a part-time role and, again, only pays minimum wage.

      Interview questions [3]

      Question 1

      Why do you think you're the best applicant for this role?
      Answer question

      Question 2

      Tell me a bit about yourself
      Answer question

      Question 3

      What would you do if you were put on the shop floor by yourself and weren't familiar with your section?
      Answer question