Microsoft Service Account Manager interview questions

The screening process was seamless. I had a few different calls to talk about my experience and the HR team in Washington then planned for me to come into the Cambridge office. On the day of the interview I was placed into a room sandwiched between other candidates. I assume we were placed this way for the ease of the interviewers to bounce from room to room, but the day was a little chaotic not knowing who would be in next (you receive an itinerary beforehand - but be prepared to speak to more people than you anticipate with the provided schedule). Be prepared to speak to your experience - like, from beginning to end. "Tell me about your work history and experience." The HR team is very quick to respond and provides an update even if you did not get an offer. I followed up for any constructive criticism to take away from the experience and it seems that they were looking for someone with more sales experience than account management.

Multiple 30 minute interview with various managers including short list for mock customer call. There were multiple candidates in offices next to each other. Most time slots were not on schedule and very unorganized.