Microsoft Customer Service Representative interview questions

Usually the process involves a finals day with all of the selected candidates. The candidates will each interview with 4 to 6 people and each of the interviewers will be looking for different qualities in the interviewee. The qualities can range from solution knowledge of the products, sales skills, partner knowledge, executive presence, etc. After the interviews are completed the group will convene and compare their results. Sometimes, the top two are invited back unless it is an overwhelming agreement on one candidate. If the top two are invited back, usually there are different people that are interviewing the candidates like a regional VP.

It was a regular half hour talk. A senior manager interviewed me on campus and we were talking about next gen technologies like future of cloud computing, ipv6, issues with cloud computing and things like that. I told him I am not a programmer and I won't be able to answer any algorithm based questions.