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      Mercer

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      Related searches: Mercer reviews | Mercer jobs | Mercer salaries | Mercer benefits | Mercer conversations
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      Customer Service Advisor Interview

      Feb 27, 2023
      Anonymous employee
      Birmingham, Inglaterra
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Mercer (Birmingham, Inglaterra) in Feb 2023

      Interview

      Interview process was easy! Booked me in , did it. Turns out I did way better then I thought I did! Interviewer carried a really polite and friendly approach. Very informative on the role itself. Happy to answer any sort of questions.

      Interview questions [1]

      Question 1

      If i had been around targets before, Competency based questions aswell.
      1 Answer

      Other Customer Service Advisor Interview Reviews for Mercer

      Customer Service Advisor Interview

      Jun 27, 2023
      Anonymous employee
      Birmingham, Inglaterra
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Mercer (Birmingham, Inglaterra) in Jun 2023

      Interview

      The process was not what I expected feel relaxed because the interviewer made the conversation so interesting even while i was still waiting to be asked difficult questions it was like a friendly conversation for me. the roleplay given was like difficult task when i received it but the interviewer made it simple the interview was welcoming compared to others I've done.

      Interview questions [2]

      Question 1

      why you applied for the role previous work experience times you couldn't help a customer what make a good customer service dealing with difficult colleague and customer
      1 Answer

      Question 2

      work scenario where customer was angry
      1 Answer

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