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      Medallia

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      Program Manager Interview

      Jan 13, 2020
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Medallia in Jan 2020

      Interview

      A recruiter from Medallia reached out to me on LinkedIn and we set up a time to talk. The process was very quick overall and the recruiters were in touch with me throughout the process. There was one video round where we talked about the work experience, why medallia and general questions. Then came the Medallia Challenge Round for which I was given 48 hours to complete and then present it to a panel of 2 people over a video call. I thought I did fairly well on the challenge and the presentation and answering the Q&A. I got a call from the recruiter a couple of days later that they will not be moving forward with me. On asking for the feedback, they said it seems like you didn't understand the point of "XXX" in the challenge. Here is the problem: a) The challenge is very high-level and expect you to assume certain things. The interviewers didn't bother to check the appendices in which I called out the assumptions. b) The challenge specified a certain time-period that i had to follow but the interviewer kept insisting that is too long (again this was mentioned in the assumptions). c) The challenge clearly stated that you can make any assumptions as they don't expect you to know the implementation methodology but the interviewer was bothered that certain things were not normal to their projects. (Again, the assumptions explained everything). As mentioned in some other reviews, I feel that the overall challenge is not objective as the challenge clearly mentions that you can assume anything to fit your narrative and your goal is to do this and this. There are several ways to tackle the problem in the challenge. But, the interviewers expect you to do a particular thing in a particular way which comes down to all your assumptions aligning with what the interviewers want to see. Clearly, however good you defend your assumptions and explain it to the interviewers they don't seem to be objective about the skillsets they are supposed to test during the challenge. I think Medallia should consider training their interviewers on how to be objective during the interview or modify the challenge to give more details so the candidate doesn't have to make assumptions that clearly are not read by the interviewers.

      Interview questions [1]

      Question 1

      Tell me about yourself; Why Medallia; If you could go back, what would you change in your previous project?;
      Answer question
      4

      Other Program Manager Interview Reviews for Medallia

      Program Manager Interview

      Aug 22, 2024
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Medallia

      Interview

      Phone Interview that was very standard. I don't remember much from it because it was a while ago. Was very normal process with a recruiter from Medallia that had multiple stages.

      Program Manager Interview

      Aug 13, 2021
      Anonymous Interview Candidate
      Tampa, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Medallia (Tampa, FL) in May 2021

      Interview

      Interview process was great but recruiter never follow up and disappear. Multiple follow-up and was disappoint of lack of transparency. Please be aware and also don't put all your hope in the company for responding back,

      Interview questions [1]

      Question 1

      Basic questions nothing to alarming
      Answer question
      1

      Program Manager Interview

      Aug 22, 2020
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Medallia (Toronto, ON)

      Interview

      Interview Process comprised of HR screening->behavioral round ->Group panel-> "endless" number of multiple 1:1 interviews by different interviewers (most of them at the same level checking/verifying fit , background) over and over again. Ultimately after multiple such rounds no offer is extended and the feedback for decision is also non-conclusive. Not sure why people are not considerate of time and effort put in by a candidate and would drag it so long. Overall experience points to poor decision making process & leadership .

      Interview questions [1]

      Question 1

      Why Medallia ? Walk us through your professional experience? Prove your fit Standard Behavioral round questions
      Answer question
      2

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