I applied online. The process took 1 week. I interviewed at Marshalls (Winnipeg, MB) in Jul 2024
Interview
longer than expected, about an hour and a half. went through questions hired on the spot. started two weeks after. lots of situational questions. wouldn’t say easy but with preparation it’s okay
I applied through other source. I interviewed at Marshalls (Fredericton, NB) in Sep 2025
Interview
Very positive experience. It was over half an hour, but the time flew by because the manager was so friendly. She had formal questions, but there was casual conversation peppered in so the atmosphere was very relaxed. Make sure you have a few good examples of customer service experiences you've had ready to go though, because you will need to reference them several times. You will also be asked about teamwork quite a bit.
Interview questions [3]
Question 1
What was a project that you had to work on as a team, and what was your role on that team?
One interview, and it was in person in the manager's office. The interview only lasted around 10 minutes. They asked about experience and questions typical of an entry level customer service postion.
Interview questions [1]
Question 1
Describe a time you provided exceptional customer service