I applied online. The process took 1 day. I interviewed at Marshalls (Danbury, CT) in Feb 2012
Interview
I sat down with the store manager 1 on 1. Very casual. She basically just wanted to get to know me and find out what kind of person I was. There were some technical questions about my experiences on my resume but mostly she asked about skills and abilities. I am used to interviews where there are multiple people around the table judging what you are saying so compared to that, this interview was super easy and just be yourself because they are looking for genuine people that are focused on customer satisfaction. If you have a story about how you provided excellent customer service in the past make sure you tell them. The manager had mentioned how it is the one thing that is hard to teach, you either have it or you don't.
Interview questions [1]
Question 1
What experience do you have in retail and what has it taught you about the business.
I applied in-person. The process took 1 day. I interviewed at Marshalls
Interview
name a time you faced a major obstacle
tell me about your self
what your weakness
whats your strengths
how can you help better this company
who are you inside
how was your day
it was easy trust great fashion nice interview i was laughing with her
I applied in-person. The process took 4 days. I interviewed at Marshalls
Interview
Phone interview. Asked questions such as how would you handle a difficult customer and what do you think is great customer service? Hiried before the end of the call.