For an entry-level store job, an applicant usually goes through a single interview with a Marshalls hiring manager. Conveniently for the applicant, Marshalls keeps the process informal yet professional. At the onset of the interview, applicants need to answer basic questions, like: "Where do you see yourself in five years?", "What makes you qualified for this job?", and "Why Marshalls?" To understand how candidates will act on the job, Marshalls also asks a number of behavioral questions, such as: "What was a time you had to solve a challenging problem?", "What is your idea of working with a sense of urgency?", and "How would you handle an upset customer?"