Required to answer a few questions, as well as having to watch a couple of videos based on the company's etiquette. You meet with a the two specialist managers, then continue to interview with the general manager, all being asked the same questions, just in more depth each time.
I applied online. The process took 1 week. I interviewed at Marshalls (Bellingham, WA) in Aug 2019
Interview
Interview was simple, usually they have you interview twice, once with the manager, and then with the head manager but not if you get along with the first one. Was able to be hired on the spot
Interview questions [1]
Question 1
Tell me about a situation where you used your best customer service skills
The interviewer, who was the store manager, asked relatively basic, simple, and straightforward questions about customer service, job interest, and experience with serving the public. Interview was quick, probably about 10-15 minutes.