I applied online for the Client Advisor position. I was contacted one week later by the recruiter for a preliminary phone interview. She asked me about my experience, my responsibilities at my previous position, why I left, and why I was applying at Marsh. The phone interview went well and at the end of the conversation she let me know that she would give my information to the manager for review. She informed me of the salary and asked me if it was in my range. I really appreciated that she gave me that information up front so that there were no surprises later.
I had an in-person interview with the manager a week later. The manager asked me about my experience and my responsibilities at my previous position. She asked me to explain instances of resolution conflict at my previous job. She explained the responsibilities of the position I was interviewing for and what the day-to-day was like. The interview went well.
The recruiter scheduled a second in-person interview with the office head and zone leader. This interview was the most difficult. The zone leader asked challenging questions and asked for examples of resolution conflict at my previous employer. I had to prove why I would be a good candidate for the position and really sell myself to the zone leader.
I was contacted two days later to continue the hiring process with the recruiter which led to an offer.
Overall the experience was enjoyable. I am very happy with my new position and highly recommend interviewing with Marsh. It was by far the most professional and most challenging interview process I have experienced. Many companies could learn a lot from the Marsh interview process.
