MSD Customer Service Representative (CSR) interview questions

interview was over zoom and questions were behavioural copentencu related based on previous experience. it was a difficult line up of questions so definitely recommend thinking of examples beforehand. I was interviewed by a panel of 3 and each had a turn at asking questions.

2 hiring managers interviewing. Standards interview having to go through my skills, experience, good points, bad points etc. Nothing unusual or surprising about the interview. It was held in the office where I would be working so I got an impression of the work environment while there as well.