It was group interview. It very relaxed and fun compared to a standard one. We started with introductions and then paired up with another candidate. Each pair had to try out and demo face masks on each other, which helped break the ice. After that, we sat in a circle and shared a few things we had learned about our partner.
The interviewers and staff were really friendly and welcoming, and the atmosphere was very positive. It felt more like an interactive workshop than a formal interview. We even received some free goodies at the end, which was a nice surprise.
Interview questions [1]
Question 1
Questions asked:
Introduce yourself briefly.
Share something you learned about your partner.
General chat about why you want to work at Lush and what good customer service means.
Overall: Very easy-going group interview, with a focus on personality, teamwork, and how you interact with others rather than tough questions.
It was a group interview, very unconventional, hands-on, and activity-based, teamwork. They expect you to know their company values and ethics, which will carry over to your role. It was very relaxed and they made me feel very comfortable and heard.
I applied online. I interviewed at Lush (Londres, Inglaterra)
Interview
Was offered an interview and it was fairly casual - in the cafe, and it only lasted around 45 minutes. Pretty much immediately after I was offered a trial shift, and I went and it was kind of horrible because we didn’t know anything about the products, and it also wasn’t very busy so it felt like we were competing with each other to get a customer’s attention, only to not even be able to give them proper information and just have to guess. It was a bit embarrassing and we didn’t get paid either, but we got a free shower gel. I found out I got the job on the way home from the trial shift.
I applied in-person. I interviewed at Lush (Cardiff, Gales)
Interview
Onboarding session and then a practice shift which involved you sitting customers down and demonstrating products on them. Lasts around an hour, and it’s done in groups of trial shifts.
Interview questions [1]
Question 1
What my availability was and if i could work 3 days a week.