I applied online. I interviewed at Lush (Parramatta) in Aug 2024
Interview
So it was a group interview with 12 girls in the store from 6:30 - 8:30PM. The first round they had us say our name, hot-potatoed a shower jelly and told us to use one word to describe it, and a fun fact about us. 2nd round, they gave us a basket with one random celebrity and one random product, then told us to pick 3 - 4 products, along the product given, to create a gift box for that celebrity (one group did get beyonce). 3rd round they got us into pairs, got us to pick a product then do a sales pitch to a group and see how we sample one product to multiple people quickly. Lastly, they gave us a couple of scenarios and told us to rank them in order of priority to see what type of task you prioritised. They're looking for someone has creative thinking, gives descriptive answers and is nice, approachable and energetic throughout. Don't be nervous!
I applied online. I interviewed at Lush (Hobart) in Jun 2023
Interview
Large group interview, about 15-ish people. We had individual tasks and then were split into smaller groups of 4-5. The interview ran late and it became very obvious like 20 minutes in who the two people getting the job were so it was a little bit excruciating.
Interview questions [1]
Question 1
make a basket of items you'd sell to a chosen celebrity and explain why.
I applied online. I interviewed at Lush (Newcastle) in Jul 2021
Interview
Quick, easy, and the manager was very kind. the whole process was smooth. I wasn't hired simply because i did not have experience. if you do not have previous customer service experience, you are unlikely to be hired.
Interview questions [1]
Question 1
What is a challenge you faced at your previous workplace?