Interview is with one or two assistant store managers. There is no pre-screening for this interview. Questions are pre-determinted and fundamental customer service based. My interview had 7 written questions and 2 additional get to know me ones.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer.
I applied online. I interviewed at Lowe's Home Improvement (Carmel, IN)
Interview
They brought me in their office and asked me standard questions. They then asked my social security number, asked if I would be willing to take a drug test (I never actually did one), and then told me I was hired.
Interview questions [1]
Question 1
What is one time you helped someone with a difficult problem?
I applied online. The process took 2 weeks. I interviewed at Lowe's Home Improvement (Lafayette, LA) in Feb 2024
Interview
Typical, they ask the basic questions that every company ask, previous job experience, recall a time you exceeded expectation etc. The Interviewer was just one of the managers, and they are not fimiliar with your resume or experience