Lowe's Home Improvement Sales Associate/Cashier interview questions

The interview process was perfectly fine, but what wasn’t fine was the background check process. Lowes goes out of their way to mention the fact that they proudly incorporate a diverse group of people in their staff, and that it is encouraged for them to hire people, regardless of their record within reason. While answering the questions for the background check, it asked me to type in any felonies or misdemeanors that I have on my record, except for any traffic violations. I did exactly what was asked. After days of confusion and misunderstandings I received an email stating that I would not be considered for any opportunities at Lowes due to the information found on my background, check in regard to drug and alcohol. Needless to say this company talks to talk, but they surely don’t walk the walk. They falsely advertise taking diversity in account when hiring. This not only made me feel more embarrassed about my past than I already was, but also very upset for having to waste my time on a company that clearly doesn’t care about integrity and lies to look good to people applying. Telling me to leave out any traffic violations then using my traffic violations against me is low to say the least.

Easy and straight forward. They just want to make sure you’re competent and willing. They asked about past experience and how I handle difficult customer interactions. They also asked about my sales experience.