Lowe's Home Improvement interview questions

I filled out an online application and visited the HR Manager twice before getting an interview set up. It was a two person interview concept - Head of HR and a Ops Manager both asked questions back and forth. Some were odd considering my military career but normal for corporate America I suppose. The atmosphere was very friendly but had numerous interruptions (phone, knocks at the door etc). I expect this is very normal for a fast paced retail outlet of a large corporation. Both managers did a lot of writing during the interview process. I was given instructions to return in a week for a follow up interview. Overall very positive interview.

After being set up with the interview the previous day, when I arrived for my interview I was given a job description, asked to read it, and sign. I was then taken by the Operations Manager for a one-on-one interview. During this interview I was asked 5 questions in which I was to describe a specific time where I: made a mistake on a project and what I did to correct it; was approached by a customer with a complaint and what I did to assist them. After the 5 questions, I was asked why I wanted to work at Lowe's and specifically as a Head Cashier. It's also a good idea to ask the interviewer what they like most about the company when they ask if you have any questions.