Lowe's Home Improvement interview questions

Lots of email and automated phone calls to schedule interview itself. Once I got there, I waited 40 minutes past my scheduled time (In which case I watched the Customer Service dept operation that was a complete mess). Then I got into a small, very unorganized HR office and was read situational questions from a sheet by the HR manager and asst. store manager. Was told they needed to finish the interview process and it would take the rest of the week (this was on a Tuesday), however, I got an offer the next day. Turned it down though because of having to wait and the disorganized mess that was their customer service center.