I applied online. The process took 3 weeks. I interviewed at Lowe's Home Improvement in Sep 2013
Interview
Be prepared, ask other specialists to mentor you. Definitely do research on the department your applying. Expect job specific scenarios to be asked. I went to another store as a customer to see how a customer's questions were answered.
Interview questions [1]
Question 1
Tell me about a time when you went out of your way to do something extra for a customer. What was the situation? What did you do ? Why ? How did the customer respond ?