I applied online. The process took 1+ week. I interviewed at Lowe's Home Improvement in Mar 2012
Interview
Personality Test when you submit app online which never was discussed in interview or beyond. Interviewed with HR Mgr and Asst Store Manager separately. Interview was nearly exclusively Behavioral Based Questions. I prepared answers to all the most likely questions such as:
Have you handled a difficult situation with a supervisor? How?
Have you handled a difficult situation with another department? How?
Have you handled a difficult situation with a client or vendor? How?
What do you do if you disagree with your boss?
Other Customer Service Associate Interview Reviews for Lowe's Home Improvement
I interviewed at Lowe's Home Improvement (Zephyrhills, FL)
Interview
Rather easy interview process. There were only a handful of questions that were pretty standard for a retail position. When the interview was scheduled, I was told it was one person, but ended up being another person conducting the interview, which wasn't a big deal, but when you go in to the place it's nice to ask for the correct person.
Interview questions [1]
Question 1
When was a time that you've gone above and beyond for a customer?
It was Easy and I was able to get the job done. It was a good experience and I had a great time. Questions asked were about my experience with home improvement.
Pretty easy interview. Basic questions about work history. What experience you have pertaining to the role. A few scenario questions about customer interaction and teamwork. Pretty much show confidence you can handle the job.
