Had applied a month before for a different position and never called. Applied online for this position anyway - application included audio and video scenarios where you select the best choice for a situation. It prob took me 2 hours online to do the whole appl. Was called 3 weeks later. Interviewer was very nice, I was offered job at end of the interview. Was willing to work with my schedule.
Interview questions [1]
Question 1
Name a time when you went above and beyond at customer service. Describe a time when you had to meet goals. Explain a time when you had an upset customer and how you handled it. What days and times are you available for work?
I applied online. The process took 2 weeks. I interviewed at Kmart (Honesdale, PA) in Nov 2013
Interview
Contacted by recruiter asked the basic questions, but obviously didn't read my resume/application before contacting me.
Got a call a few days later from a store location about an hour from me to come in for an interview.
Interview was 1:1 with the store manager
Name a time when questions and an example of a situation you may face that you get 20 minutes to read over and analyze to answer the questions associated with the exercise.
Could tell the manager didn't want to be interviewing me from the moment I sat down.
Very unorganized constantly interrupted.
Asked a question to clarifying a question he rolled his eyes and abruptly repeated the extremely vague question then proceeded to read the remaining questions to me as if I were mentally slow. After the eye roll and rudeness, I pretty much just wanted the finish up as quickly as possible because the experience was absolutely horrible.
Interview questions [1]
Question 1
Situational questions. Nothing really unexpected except for the rudeness.