Kmart Customer Service Associate interview questions

The interview process was very poor. It took nearly 5 hours to get an answer. I had an appointment at 10AM and did not get out of the interview until 3ish. Very unorganized. I had to wait for 1 to 1 1/2 hour periods for other management to be avaialble to speak to me. They need more help and a major overhaul in organization. The interview only took 6 minutes, why should I have to wait 4 1/2 hours. They should pay you for sitting there all day! Terrible process. Not worth the min. wage you receive. No negotiation.

I applied online for Kmart via the Sears Holding Company website, It prompted me at the end to "set up a time for an interview". I though this was very strange and had not encountered an automated interview scheduler yet. I ended up calling the store and spoke with the HR manager, she was very nice and invited me in for an interview later that same day. When I arrived in the store a CSA called the HR manager and we proceeded to her office for the first interview, It was a simple process. She wanted me to undergo a secondary interview with the store manager, which I did immediately following the first interview. I was offered a position, I assume conditionally. It would have been nice for the "offer" to be a little bit more clear. Long story short, I still need to bring a list of previous residences (8 years back), my SS card, and a drivers license so they can process me and conduct my background check. I assume I will have to pass a drug test as well, but I guess I'll find out when I go back in to the store in a few days.